An item is missing from my order

If your order contains several products, it is likely that you will receive your entire order in several packages. The products available immediately are sent as quickly as possible.
We invite you first of all to check the announced delivery times, indicated on each product sheet.

Example:

✔️ In stock, availability 15-20 working days
✔️ In stock, availability within 5 working days

If at the end of this period, you still have not received the missing package(s), please contact our customer service.

Please know that we are doing everything we can to ensure that your order is delivered as quickly as possible.